Due to the current situation with Covid-19 our shop in St Albans is open with reduced hours, between 10am & 4pm, 7 days. We are also offering a private shopping experience between 9am & 10am or 4pm & 5pm. Please contact Emma to arrange this. Rest assured that we are taking all necessary precautions to keep our staff and customers safe. Especially in response to the Covid-19 pandemic we have updated a number of our business operations to adapt and to keep in line with government advice. Please find below a list of updates and FAQ’s that we hope will answer any queries you might have. If you have a question that hasn’t been tackled here, please do get in touch on firstname.lastname@example.org and the team will respond as soon as they are able. Many thanks
Shop on Holywell Hill – Opening times: 10.00 – 16.00
Monday – Sunday
Online Orders – Our website is open and is vital to our survival and so we are supporting it and delivering the best possible service we can, so please feel able to order with confidence just as you did before. We have implemented increased hygiene when packaging your orders.
Delivery – We offer a number of delivery options, Local, National and International – for full details please see our Delivery Info page. We cannot offer Click & Collect from our shop at this time but do still offer Free Local Delivery to your doorstep in St Albans (up to 3 miles from the shop), Royal Mail Delivery and a courier option. We have noticed that delivery via Royal Mail has been a little slower than usual, so if speed is a priority we’d suggest using our courier option. To date, our couriers are still running without disruption and have also put in place a number of procedures, such as contactless delivery, to keep you safe.
Workshops – We’re happy to announce that we are now booking again for our Creative Workshops, although we have had to introduce some small changes.
😷 Smaller Groups spaces in accordance with guidelines
😷 We are adhering to social distance rules and in fact go beyond the recommended measures in many areas
😷 You will be required to bring a mask – you will receive further instruction on wearing your mask upon arrival, your workshop leader will wear their mask throughout
😷 We can accommodate for people in social bubbles, so just let us know and we can sit you together
😷 Groups of more than 6 will be spread over two rooms with no mingling
😷 We are unable to provide refreshments, but you are welcome to bring your own favourite tipple or a flask of tea with your own cup
Paint – Paint has been in very high demand and as a result stocks are low both with us and nationally. However if we don’t have a colour in stock, do email us on email@example.com as we may be able to find another stockist who does have it and we can point you to them so you can get your order fulfilled.