We will send out items placed before 12pm on the same day using standard 3-5 day delivery (£3.95)
We’re always happy to meet our customers and you’re welcome to collect from the shop. Contact details are below and our opening hours are as follows:
Refunds and Exchanges
We want you to love your purchases. If you are not completely happy, please return the item with your receipt within 14 days of receiving it and we will refund. Unfortunately we can’t refund the postage costs nor take responsibility for the stock until we have received it. You’re always welcome to drop it back to us at Cositas, 32-34 Holywell Hill, St Albans, AL1 1BZ.
Please email firstname.lastname@example.org with any queries or call us on 01727 530592.
Cositas Ltd is registered in England under 10429615, with our registered office at 26a Harlesden Road, St Albans, AL1 4LF
Our VAT number is 252 6376 01
Our workshops are non refundable but may be transferable in exceptional circumstances.
We provide everything you need for your workshop including refreshments, materials and an apron.
Cositas Exclusive Membership Club
The following terms and conditions apply to the Cositas Exclusive Membership Club:
1. The annual fee for our Exclusive Membership Club is £35 with a a one-off payment, activating membership upon purchase and expiring 1 year later.
2. After purchasing your Exclusive Membership Club you will have a 7 day cooling off period to terminate your subscription as long as you have not used any of the benefits available with the Cositas Exclusive Membership Club. After this time has lapsed membership will be non-refundable.
3. Renewing your annual subscription. You will be contacted by a member of our friendly customer service team before your subscription expires for payment for the next 12 months of your membership.
4. Unless otherwise specified, promotional codes and/or discount offers cannot be used in conjunction with any other offer or promotion or Business to Business Account.
5. We reserve the right to decline to accept orders where, in our reasonable opinion, a promotion code or discount is invalid for the order being placed or is the subject of fraudulent activity.
Promoter – Cositas Ltd, 32-34 Holywell Hill, St Albans, AL1 4LF, UK
Company number 1042961